iPhone Flex: Why is My iPhone Glitching?

When is being flexible a bad thing? When you are talking about iPhone flex…

Are any of these scenarios familiar?

Grey screen or flickering screen
Screen not responsive to touch
Onscreen keyboard issues
Screen lifting out of the frame

What do these things have in common?

iPhone Flex!

Many people choose to carry their iPhone 6 series phones in their pockets. This practice wasn’t as much of an issue with the 4 or 5 series phones (with the exception of the 5C and its plastic frame) but the 6 series sports a lightweight frame that flexes and bends easily resulting in permanently bent or curved phones.
Most damage from this iPhone flex is seen around the volume buttons. This is the weakest part of the frame. We have machines that can straighten some of these frames but they will never be perfectly straight and the bending further weakens the frame. If you need to carry your phone in your pocket, purchase a quality, rigid, full-enclosure case to protect the phone. Also, if you must put the phone in your pocket, use a loose fitting pocket that isn’t subjected to curves. However, the best practice is to not carry your phone in your pocket.

Once a screen is replaced in a phone that has even the minimum amount of flex to the frame, the screen may not fit well in the frame. This poor fit can allow moisture and dust into the phone. It also lets the display and screen move in ways it wasn’t designed to. This movement contributes to a loss of touch response and flickering, among other things.

Again, a full-enclosure case is recommended to protect a phone that has been subjected to flex. Even Apple requires all phones coming in for repair to pass a visual/mechanical inspection first. If the phone shows evidence of flex or severe separation of the enclosure, they will not repair the screen under warranty.
This flex issue is also a problem with 5C phones. These phones have plastic enclosures which hide the amount of flex that is placed upon the frame. The plastic tends to reshape itself but the same damage seen in the 6 series, appears in the 5C.

In instances where a phone is experiencing these types of glitches but hasn’t been subjected to flex, the problem usually lies in damage sustained by the motherboard as a result of an accidental drop. Unfortunately, any major damage to the motherboard will total the phone.

Please understand that any flex applied to an iPhone can result in damage of the display and/or motherboard and the glitching that results from this flex is not a defect of the screen itself.

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