Our shop hours are 9am to 6pm Monday through Friday.
6 12th Ave NW
Ardmore, OK 73401
(SW corner of 12th Ave NW and N. Washington)
Owners: Philip & Jaime Haley
Why don't you work on tablets?
Most tablets that come into our shop require repairs that run very close to the replacement cost of the tablet. If the repair work is too close to the replacement value, we deem that repair unnecessary.
Most tablets run on an Android platform which is very different from Windows. At our shop, we only do repairs on Windows systems, Ubuntu and Linux Mint. If we stretched ourselves out to include Mac/Apple products and all Android OS versions, we would be stretching ourselves out too thin and then no one would receive quality service.
Do you repair gaming consoles like Xbox or Playstations?
Yes, we do! We turned these away in the past because we just didn't have the bench space for them. However, after much debate and survey taking, we have remodeled our repair facilities because we know just how important these machines are to you.
What do you charge for repairs on........?
This is probably the #1 question we get asked. Here's the problem, we can't give a definite price until we are able to do a diagnostic on the system. If we could successfully diagnose all computer problems over the phone, we would be betting on horse races instead of working in our shop.
There is a $50 upfront fee to diagnose your computer problem. If we do the repair work, then your only charge is for parts and labor and the diagnostic fee gets credited to the final invoice.
What kind of warranty do you offer on your custom builds?
You can view our Limited One Year Hardware Warranty here.
What is the best antivirus software?
First of all, there is not an antivirus on the market that will protect you from all attacks. Many people feel that the only good antivirus software is one that you pay for. This is not necessarily true. We have run our personal machines with Microsoft Security Essentials and Microsoft Defender for many years with great success.
I have recently added Malwarebytes AntiExploit to provide added protection to my browser. My best advice is to check regularly with AV Test to see the top performing software for each type of operating system. They also review security software for mobile devices and Macs.
What happens if I forget to pick up my computer past 30 days?
After notification of completion of service, it is the customer's responsibility to check on merchandise. All items left over 30 days from completion of service, will become the property of Absolute Computers. Most equipment is put up for sale in order to recoup the cost that we have in parts and labor.
We don't have enough space to offer storage facilities to customers, plus we can't accept the liability of holding peoples' sensitive information for long term storage. If your equipment is put up for resale or recycling, we make sure that all hard drives are wiped clean to military specifications.
What did you think of Star Wars: The Force Awakens?
As Phil puts it, "Now there are four Star Wars movies." We were afraid to be excited about this movie. However, I am a big JJ Abrams fan so I was doubly worried. The movie definitely delivered and we were both happy to see the Falcon flying again.
Can I upgrade my Windows XP to Windows 10?
Since most XP machines are between 8 and 14 years old, the hardware will not be compatible with Windows 10. There are even some Windows 7 machines that can't support the Windows 10 upgrade. Your best bet would be to purchase a new computer with Windows 10 already installed. This will insure that your computer has all of the necessary drivers installed.
Do you really have a Polybius video arcade?
Of course not, everyone knows that arcade game is an urban legend...much like unicorns, Bigfoot, math, Social Security, or narwhals....or is it????? But, you can come see our Breakout machine!
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